Privacy Policy

Privacy Policy

Privacy Policy
Effective Date: May 5, 2025

Your privacy matters to us. This Privacy Policy explains how D.CRAMER ESOLUTIONS LTD (HE469716) (“CramerScale,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you use our website, services, or contact us.

1. Who We Are
CramerScale is a Google Ads solutions provider helping businesses scale smarter through agency-level ad accounts and managed services.

Registered in Cyprus:
D.CRAMER ESOLUTIONS LTD
Istanbul 10, Athanasia Court, Office No.6, CY-6025, Larnaca, Cyprus
📧 info@cramerscale.com

2. What Information We Collect
We collect the following types of data:

a. Information You Provide
Full name

Business name

Email address

Phone number

Billing details

Project-related info (e.g., ad goals, target audience, budget)

b. Automatically Collected
IP address

Browser/device info

Timezone, location (approximate)

Website usage via cookies or analytics tools

We do not collect sensitive personal data (e.g., religion, health, biometric).

3. How We Use Your Data
We use your data to:

Provide our services (ad accounts, campaign management, etc.)

Communicate with you (quotes, support, updates)

Process payments

Improve our website and offerings

Prevent fraud or misuse

Comply with legal obligations

4. Legal Basis for Processing (GDPR)
We process your data based on:

Contractual necessity – to provide services you request

Legitimate interests – to improve service performance

Consent – for marketing or non-essential cookies

Legal compliance – for tax, financial, or regulatory obligations

5. Data Sharing & Third Parties
We only share data with:

Trusted service providers (e.g., payment processors, analytics platforms)

Legal authorities when required

Google Ads and related platforms (only with your approval)

We do not sell or rent your personal data.

6. International Transfers
If we transfer your data outside the EEA, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your rights under GDPR.

7. Your Rights (under GDPR)
You have the right to:

Access your data

Correct or update inaccuracies

Request deletion (“right to be forgotten”)

Restrict or object to processing

Withdraw consent (if applicable)

File a complaint with a Data Protection Authority

To exercise your rights, email: privacy@cramerscale.com

8. Data Retention
We retain your data:

As long as needed for service delivery

For legal/accounting purposes (usually up to 7 years)

Until you request deletion, where applicable

9. Cookies & Tracking
We use cookies to:

Improve site performance

Track visitor behavior (e.g., Google Analytics)

Personalize your experience

You can manage cookie preferences in your browser settings or reject non-essential cookies via our banner (if implemented).

10. Security Measures
We take data protection seriously, using:

Encrypted communication (SSL)

Secure cloud storage

Internal access restrictions
However, no system is 100% secure. Use our services at your own risk.

11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised "Effective Date." Material changes may also be emailed to you.

12. Contact Us
For questions, concerns, or data requests:

📧 privacy@cramerscale.com
📍 D.CRAMER ESOLUTIONS LTD
Istanbul 10, Athanasia Court, Office No.6, CY-6025, Larnaca, Cyprus